Thank you for shopping with It's Just a Garage! We are committed to providing you with excellent customer service, including fast and reliable shipping and a hassle-free return policy.
Shipping:
We strive to process and ship all orders within 1-2 business days of receiving your order.
Once your order has been processed, you will receive an email confirmation with tracking information so that you can track your package.
Our shipping times vary depending on your location.
Generally, you can expect your package to arrive within 4-14 business days.
However, please note that delivery times may be longer during peak seasons or due to unexpected delays. If you have any questions about the status of your shipment, please contact our customer service team and we will be happy to assist you.
Returns:
We want you to be completely satisfied with your purchase from It's Just a Garage. If for any reason you're not, we're happy to offer you a 14-day return policy.
To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging. If the item is damaged or defective, please let us know immediately and we will work with you to resolve the issue.
To initiate a return, please contact our customer service team within 14 days of receiving your item. We will provide you with instructions on how to return the item and issue you a return authorization number.
Please note that return shipping costs are the responsibility of the customer unless the item is damaged or defective. Once we receive your returned item, we will inspect it and issue a refund to the original payment method within 3-5 business days.
If you have any questions or concerns about our shipping or return policies, please don't hesitate to contact us. We are always here to help!